High-Capacity Water Softening Keeps the World’s Largest Convenience Store Running Smoothly

What the Client Needed

A popular Texas-based chain of travel centers embarked on constructing the largest convenience store in the world in Luling, Texas. To support the scale of the project and nonstop flow of customers, the facility required a heavy-duty, high-capacity water softening system to maintain performance across numerous restrooms, food service areas, and cleaning stations. Dependable, scale-free, water was critical for equipment longevity, operational efficiency, and customer experience. To help with this challenge, the customer turned to Watts for their expertise in solving water quality challenges like this.

Solution

To meet the customer’s performance requirements, high water demand, and massive size of the job, Watts delivered a PWS30151L33 triplex progressive water softening system that offered access to scale-free water around the clock. This solution gave the customer the capacity to support dozens of restrooms, commercial kitchen operations, and ongoing cleaning needs — without the risk of downtime during regeneration cycles. The system’s design also reduced the burden on maintenance staff, simplified servicing, and supported long-term durability, which was critical for a facility expecting heavy, continuous use.

Results

The triplex softener system was delivered on schedule and installed without disruption. System startup was completed ahead of the project’s target date, allowing the customer to maintain momentum toward its grand opening. With reliable scale-free water now supporting its daily operations, the customer benefits from longer-lasting equipment, and improved water efficiency and they are meeting both operational and sustainability goals.